Being able to express and control emotion at the same time is the key to great communication. The Brexit saga begs the question as to whether, as a nation, we are really that great at communicating… We appear to be a bit passive-aggressive by nature until pushed to the brink of necessity when all of […]

“The most important single ingredient in the formula of success is knowing how to get along with people.“ — Theodore Roosevelt Any business person worth their salt knows that maintaining honest, trusting relationships with your clients and customers can lead to extra sales and career advancement. But what about relationships with staff? Human nature seems […]